Welcome

For over three decades, the BCS Team has fulfilled the Communication needs of Commercial Clients both locally and nationally. We are a result oriented, customer driven organization that has been awarded and recognized as the #1 Channel Partner in the state of Michigan. This accomplishment is due in part to the exceptional quality of products we distribute as well as a commitment to surpass our client’s expectations in making their business more profitable and productive.

Find out why customers who do business with us become customers for life…

Mission Statement

The focal point at BCS is the customer and their satisfaction with all aspects of our business relationship. We respond to our customer’s needs with a support staff of certified personnel who are prompt, courteous and efficient. Secondly, we maintain a proactive stance in advancing technologies and provide quality, cost-efficient voice processing and data products equipped with state-of-the-art technology.

How we view our customers

  • Customers are the most important people in our business. They are our highest priority.

  • Customers are not dependent on us - we are dependent on them.

  • Customers are not an interruption of our work, they are the purpose of it.

  • Customers are not outsiders in our business - they are part of it.

  • Customers are not cold statistics - they are human beings with feelings and emotions of their own.

  • Customers have the unequivocal right to expect the highest quality and best value product.

  • Customers are ultimately the ones for whom all decisions must be made.

  • Customers are people who bring us their wants. It is our job to handle their wants profitable - both to them and ourselves.